Sparkplug / Ignition coil Failure
Complaint
Marc Kontoff
Country: United States
Incident = On 1/19/11 My 2005 Prius began to shake while driving on surface streets. I pulled over checked the car but saw nothing that would cause the shaking.
I then started the car and began to drive. The shaking started again like an unbalanced washer. I took the car to Hollywood Toyota. Toyota checked the car and indicated that 2 Spark plugs had gone bad and that 2 Ignition coils had shorted out. As a result the engine had carbon deposits and needed extensive cleaning.
I have done all scheduled maintenance to Toyota specification.
As a result i contacted Toyota's offices to voice safety concerns. Were there any other similar reported incidents and do they consider any safety issues. Didn't get a clear answer at all from them. Toyota once again is in denial with Prius problems.
Damage Resulting = Cost was $989.81. I feel that Toyota needs to reimburse me for these repairs. Had this happened on the freeway results could have been different. I complained to Toyota and they have offered me $348.10 off the total work.
Its not just a money issue its a safety issue as well.
Marc Kontoff
3700 Los Feliz Blvd #16
L.A. Ca 90027
213-880-4442
I then started the car and began to drive. The shaking started again like an unbalanced washer. I took the car to Hollywood Toyota. Toyota checked the car and indicated that 2 Spark plugs had gone bad and that 2 Ignition coils had shorted out. As a result the engine had carbon deposits and needed extensive cleaning.
I have done all scheduled maintenance to Toyota specification.
As a result i contacted Toyota's offices to voice safety concerns. Were there any other similar reported incidents and do they consider any safety issues. Didn't get a clear answer at all from them. Toyota once again is in denial with Prius problems.
Damage Resulting = Cost was $989.81. I feel that Toyota needs to reimburse me for these repairs. Had this happened on the freeway results could have been different. I complained to Toyota and they have offered me $348.10 off the total work.
Its not just a money issue its a safety issue as well.
Marc Kontoff
3700 Los Feliz Blvd #16
L.A. Ca 90027
213-880-4442
Comments
A little later I got a job escorting overdimension load's,mostly across and thru Illinois,ans some east tp Ohio and Tennessee-
After three year's of some hard driving I stopped at a restaurant a half mile from our escotr and flag office.this was at the intersection of U.S. route's 41 and 30(Lincoln Highway) here in Indiana--(that intersection once known as "The crossroad's Of The nation.")
As I backed out of the restaurant lot(or attempted to)after cofee,I heard a "thump" and the car stopped--I thought--drive shaft--?---transmission--?--what--?
when I got out,I looked rearward and saw my left rear wheel up against the fender.---The rear axle shaft had slipped thru the bearing and bearing retainer ring also.---luck---On the highway most anything could have occured at 60 to 70 mph.---I called afriend who brought a couple tool boxes---I concieved of sing a cold chisel to indent the axle shaft so the bearing and such would stay in place when we pounded it all back together.---A bit later I drove to an auto supply store
and took it apart again and inside they pressed the new component's on at the rated 5 ton pressure.---
After having driven over 145,000 mile's in three year's to have this happen,I permanently parked the car behind the barn at home on the farm.---
A while later,I had the "opportunity" to do brake work on my 1956 model Willy'Jeep---Whith the wheel assemblies off I decided to check bearing condition---I discovered that the Jeep rear axle was machined so that the bearing was inversely mounted with the solid part of the axle shoulder to the"inside" of the bearing position.---The entire axle shaft would have to break in order the lose the shaft.---and--the Jeep's 4 cylinder model was almost 60 mph,straining.---
Life and it's foible's---the automobilist--