UNSOLICITED MULTIPLE SHIPMENTS WITHOUT REFUND
Complaint
Patty Postle
Country: United States
I signed on for one of those buy 5 for 25 dollars with no obligations. So, I thought, okay. I can do this. Got the pkg in the mail promptly. Within three days, I got another pkg, then another three days later, and then another. I cancelled my supposed membership only to receive two more shipments. I called once again and was told I accepted terms of membership with default shipments twice a week at 38.95 each. I never was given an option of shipments since I only agreed to the one pkg which started this whole mess.
Have sent the pkgs returned unopened with hopes and promises of a refund, but within 2-3 billing cycles I was informed. DO NOT DO BUSINESS WITH THESE PEOPLE.
Have sent the pkgs returned unopened with hopes and promises of a refund, but within 2-3 billing cycles I was informed. DO NOT DO BUSINESS WITH THESE PEOPLE.
Comments
BBB report rates them "D+", due to complaints similar to yours, essentially deceptive advertising and cramming. Although they appear to respond to BBB complaints, they are reported by BBB to have "failed to resolve underlying cause(s) of a pattern of complaints".
http://www.bbb.org/chicago/business-reviews/p ... ton-il-36000239
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BBB Rating for Peel, Inc.
Based on BBB files, Peel, Inc. has a BBB Rating of D+.
Reasons for this rating include:
1252 complaints filed against business
Business has failed to resolve underlying cause(s) of a pattern of complaints.
Consumer complaints allege undisclosed or unauthorized charges, lack of clearly disclosed shipping and/or membership fees, and deceptive advertising. Consumers further allege receiving multiple orders of merchandise that has not been ordered and/or authorized, and subsequent difficulties obtaining refunds.
Furthermore, many complainants allege purchasing posters from posterpass.com at a particular price, and report having been charged a much higher price and allegedly unknown fees for the transaction.
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