Not Refunded Amount

I was transferring money using  icicibank service money2india. From same account in usa and same account in india they did trasfer by ACH as well as wire transfer. last week 2/8/2012 i did trasfer with all same info using wire transfer but amount never transferred to my account in india. I called icicbank call center than they told me it rejected and amount will return backed but as today 2/17/2012 i have not received amount and also no information from icicibank. They are holding customer money and making amount on it. In plain view it looks few days delayed but in large picture when you see it seem to be fraud. CAREFUL DOING BUSINESS WITH FRAUD BANK - ICICIBANK.