Complaint on Etomi Pro

Complaint

0
Sheila
Country: United States
I tried to join this company for downloading but you had to give your personal details before you even placed an order. After giving all the details, I then tried to order a life-time membership but every time I pressed to carry on with the order, the amount charged kept coming up at $341.76 instead of around $318. There was no contact telephone number, e-mail address etc. to sort out the problem so in the end I left it incomplete.

I then received credit card statement with the amount of $341.76 deducted from a company called DLDGUIDE.COM. I called credit card company who put me through to DLDGUIDE.COM and the lady said that I had processed an order and therefore would not refund me. I told her I had not received any product, had received no confirmation of order and to my knowledge had not completed an order but she refused to pay me a refund.

Would like to warn anyone/everyone about this company.

Comments

  • 0
    Websupport
    Hi there, if you have any technical or billing issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

    Email: websupport@marketbill.com
    Telephone: 1-888-448-6880

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