Complaint

0
Sanjay Goswami
Country: India
Dear All,

Rs. 304.28 have been charged or say looted by Airtel from my account on 20/05/2008, and when I complained to Airtel call centre they replied that I have downloaded some games from "AIRTEL LIVE".

I had not used any service nor I used Airtel Live, (also I don't have any GPRS service activated).

Now I feel cheated and fooled as I cannot do anything and even when I know that I am true and right.

I am not getting any proper response or reply from any of Customer Service centres.

Now I am planning to stop using Airtel Prepaid services and switchover to some other Mobile Operator also I will try my best to convey this Fraud all over.


Sanjay Goswami
Vadodara-Gujarat
+91-9898115011

Comments

  • 0
    Nikhil
    Hello
    I have the very same problem, only change is that i have been chaged a little less than yours.
    I am trying to book a complain in the consumer forum. If you havent done that, please try it rather than just leaving it & letting it passby.
    If you have taken some step, Has anything happened?
    I dont know you but I know how it feels to have been ripped of one's money.
    Thanks, do reply.
  • 0
    ashish
    Same has been done with me .. I think as there is financial crisis all over they are making money from it.. deducting small ammounts from every consumer.

    My friend got a msgs saying he has downloaded some java games so 50 Rs has been deducted from ur mobile, when he called customer care they told that 1/2hr back u have accessed the site and downloaded the game and we were together for more than 3 hrs watching a movie before.

    Today I got a msg saying ur account has been deducted Rs 99 for downloading a game from airtel live.. I have never opened that site in my life ;-)
    I have raised complaint for that.

    But I can surely say that suckers are making money from that.
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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