Sell blended leather without warning the consumer that peels.
Complaint
yellow3234
Country: United States
I purchased a 3 piece leather set with a 3 year extended warranty in 2010 at Rooms to Go for my new home. Until this year ,I didn't realize I was sold a blended leather set instead of REAL Leather until I talked to a Brandon Petty from Rooms To Go about resolving my complaint. Mr. Petty stated that blended leather was printed on my invoice when I made my purchase, but I read my invoice again it was abbreviated . How in the world would I know that the abbreviation meant blended leather when the sales associate never warned me . I think that they make sure that they withhold this information because many consumers would not buy blended leather . The only thing that I was over from Rooms to go was $708 and they would come and pick up the furniture that I purchase. I even contacted the warranty dept. and was told that my warranty only covered discolorations. So now after spending over $1800 for this junk, I have furniture that has to be covered by blankets. I never even heard of blended leather until my leather set began to bubble, peel and tear. I was totally shocked when Brandon Petty only wanted to offer me $708 which I had to use at Rooms To go. But, I would have to come out of my pocket for the difference when you know how high Rooms To Go's furniture is. Please DO NOT EVER SHOP @ ROOMS TO GO or buy their warranty plan because they are CROOKS!!!!
Comments