Unwanted deduction from account
Complaint
Sakthivel
Country: India
I was browsing from phone and I have recevied a sms stating
"Thanks for downloading Pack Purchase from Airtel. You have been charged Rs 99.0."
I have not downloaded any pack purchase and demand refund.
"Thanks for downloading Pack Purchase from Airtel. You have been charged Rs 99.0."
I have not downloaded any pack purchase and demand refund.
Comments
This is to inform you that your concern listed on 27 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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