NO TELEPHONE CONTACT NUMBER FOR EMERGENCIES OR OTHERWISE
Complaint
Rob Barsony
Country: Netherlands
Also quoted good price from carrentals.com but when I went to the airport in Lisbon the agent for europecar/National said sorry it was more than double that. I could not get in touch with anyone from carrentals.com and the other agencies would not assist because I booked through them.
This is what carentals.com response was to me when I suggested I couldn't find their phone number:
"In order to best serve our customers, we exclusively handle all customer care via e-mail. This way we can deliver assistance as efficiently and effectively as possible.". Can you believe that? Its like saying in order to maintain the healthiest body we will now eat 10 chocolate cakes and 10 pounds of sugar. You have been warned....
This is what carentals.com response was to me when I suggested I couldn't find their phone number:
"In order to best serve our customers, we exclusively handle all customer care via e-mail. This way we can deliver assistance as efficiently and effectively as possible.". Can you believe that? Its like saying in order to maintain the healthiest body we will now eat 10 chocolate cakes and 10 pounds of sugar. You have been warned....
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