Fradulent Charges

Complaint

0
Marguerite Johnson
Country: United States
This company has charged my account 120.02. See below:
        
8/19/2011    DEBIT CARD FEE
GrAssist.org8886325 Swieqi MT GrAssist.org888
870
    -$0.03    $103.39
8/19/2011    DEBIT CARD
GrAssist.org8886325 Swieqi MT GrAssist.org888
870
    -$2.97    $103.42

9/3/2011    DEBIT CARD FEE
GrAssist.org8886325 Swieqi MT GrAssist.org888
217
    -$0.58    $111.36
9/3/2011    DEBIT CARD
GrAssist.org8886325 Swieqi MT GrAssist.org888
217
    -$57.93    $111.94


10/4/2011    DEBIT CARD FEE
GrAssist.org8886325 Swieqi MT GrAssist.org888
270
    -$0.58    $34.73
10/4/2011    DEBIT CARD
GrAssist.org8886325 Swieqi MT GrAssist.org888
270
    -$57.93    $35.31



I have no idea how they accessed my information (checking, e-mail address and telephone number). Have never seen the site. Their website states that they are owned and operated by American Marketing Alliance. I contacted American Marketing Alliance at (203) 877-5536. They are not associated in any way with this scam.

Prior to that I called 888-632-5590 (Grant Assist) and although it was like pulling teeth, without anesthesia, and likely lies, the person identified himself as Josh - Floor Mgr - who could not give his last name. He stated that Alex was the manager and "they" were "handling this campaign." He was unable to clearly articulate what that meant. He also gave an address,848 N Rainbow Blvd. Ste. 589 Las Vegas, NV 89107, likely bogus as I have surmised from other SCAM sites.

I requested that this money be refunded. He arrogantly advised that it would be refunded only if I submitted a police report for fraud if I could prove it as such. So, I began by cancelling my card and changing my account (very inconvenient)and filing a report with every SCAM site available. Additionally,I am filing reports with the following:

FTC  http://www.ftc.gov/bcp/menus/consumer/tech/scams.shtm
BBB  http://www.fbi.gov/contact-us

Hopefully, they can take them down. Would love to see "Josh" and his croonies on national news. They are likely doing business under other company names too. Working to find out where they are licensed to do business, if at all.

My heart goes out to them as they are creating an experience that they will have to repeat again and again until they get it. That's on them. I am just interested in having my money refunded.

In The Spirit of Love and Light

Comments

  • 0
    tj
    This is a common fraudulent charge cramming scam.

    There is no way beyond shutting down access to your money to stop them from continuing to take it.

    File fraud disputes with your bank, and have them block the card number or close the account due to fraud to prevent additional fraudulent charges.  If you dispute within 60 days of the statement date of the statement showing the disputed charges, your bank can reverse them under FRB Reg. E or FCBA.

    File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov
  • 0
    varalos
    I had the same problem.  I called my credit card company (Capital One, explained the situation, and the Capital One supervisor called Grant Assist, got Josh (as named above) with me still on the line, and she encouraged Josh to refund my fees and cancel my account.  Josh agree to do that.  That may be an approach to consider for others caught up in this scam.

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