Refund please!
Complaint
Pamela Selness
Country: United States
I did want a free credit score but I never got that far I opted out of the screen and never finished my transaction! Today 6-20-13 at around 2:15pm was charged $29.95 for nothing!!! Please remove me from any further transactions or I will sue and contact my lawyer for further action!
Comments
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
I asked for a manager and was on hold forever.
Look like I will have to dispute the charges with the bank. I have no idea how these scammers got my information.
In addition, to that each time I call to correct the situation (...STOP CHARGING ME!) No one answers in any department and I am have been on the phone at times for 30 minutes waiting. This seems like it's going to have to become a lawyer situation.
I need a refund and I am still counting the days.
I should not have to call every other day to get them to stop. It's disgusting.