Unsubscribe from "Airtel Picture Post (Bolly,etc)"
Complaint
Ajay
Country: India
Few weeks ago i received a message from airtel which reads "your subscription for filmybuzz has been renewed. You have been charged Rs 10" and Rs. 10 was deducted from my account. But i haven't subscribed this servive ( Received 6 or 7 such messages).
After this i was constantly receiving messages (3 or 4 messages per day )from 555630 which reads "filmybuzz:............ ... Post link: http://m.mobshare.in/r/..."
Also, whenever i recharge my account, after few hours my account balance shows Rs 0.0 ( I had lost at least Rs 100 due to this)
I also send STOP to 121
But i got a reply "There are no services active on your mobile." ???
Today i contacted the customer care at 121 and he promised that he would stop the service
but it had activated another service which again caused me to loose my money. This service was "Airtel Picture Post Bolly"
Then i tried calling *121*5# , it shows me that there are two vas services activated in my mobile . Then i selected one of the service and reply with 1 to syop the service. It says thanks for using the STOP service.
Then i got a message from 1210 which reads "Your request corresponding to Airtel Picture Post BOLLY could not be processed. please try after some time."
I tried this over a dozen of times but i got the same results
Due to all these, i started loosing trust in you. I mean , how can you automatically start a service to a customer without his permission and charge him for things which he never does.
I politely request you to please stop these services as i haven't subscribed to them do not want them. My number is +919771834637
Your Unhappy Customer
Ajay Prasad
+919771834637
After this i was constantly receiving messages (3 or 4 messages per day )from 555630 which reads "filmybuzz:............ ... Post link: http://m.mobshare.in/r/..."
Also, whenever i recharge my account, after few hours my account balance shows Rs 0.0 ( I had lost at least Rs 100 due to this)
I also send STOP to 121
But i got a reply "There are no services active on your mobile." ???
Today i contacted the customer care at 121 and he promised that he would stop the service
but it had activated another service which again caused me to loose my money. This service was "Airtel Picture Post Bolly"
Then i tried calling *121*5# , it shows me that there are two vas services activated in my mobile . Then i selected one of the service and reply with 1 to syop the service. It says thanks for using the STOP service.
Then i got a message from 1210 which reads "Your request corresponding to Airtel Picture Post BOLLY could not be processed. please try after some time."
I tried this over a dozen of times but i got the same results
Due to all these, i started loosing trust in you. I mean , how can you automatically start a service to a customer without his permission and charge him for things which he never does.
I politely request you to please stop these services as i haven't subscribed to them do not want them. My number is +919771834637
Your Unhappy Customer
Ajay Prasad
+919771834637
Comments
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
I took agree with Ajay. Even I am having the same issue. I stopped the service initially and again new service started where I have not requested for.
Please unsubscribe the services that are active on my mobile - 9766008865
Regards,
-Chanchal
Suar k aulado..
Bina consumer forum main aaye tum logo k samajh mein nahi aayega >>
my no is
9612329101
my no is
9629434962
my no:-9871689544
Type menu and send it to 555630
(TOLL FREE)
You will receive msg like "for active channels plz type *321*44#"
If you don't receive msg don't worry ...
Just dial *321*44#
And there is one option below to unsubscribe
Follow the step and cheers.... Guys I'm sure you will be very happy
Trust me and pray for me ... good luck
my no:-9967793683
Now I am thinking to change my connection.