Call me at my work place
Complaint
Keisha Ellen
Country: United States
I was called at my work place which is a call center. I told the representative for the company that I will be able to speak with them concerning this matter when I get off work. I preceeded to give them my phone number that I can be reached at, the representative began to yell and me and the requested that I transfer him over to HR. I continue to state that I am unaware of what your talking about but if you could give me a call back in an hour on the number give I will be happy to settle this debt if the debt is mine and hung up. He then called back to my workplace and left a very unprofessional message on my phone. I tried to call the company back once I had gotten off work and they were closed. Could you help me so that I dont loose my job.
Comments
Explain the situation and learn all the ways you could be protected! You have rights and what's happened to you is wrong.
FDCPA prohibits calling you at work when they have reason to believe you cannot accept their calls there. You told them not to call you at work, so their repeated call is a violation of FDCPA.
Yelling at you is abusive, another violation of FDCPA.
You indicated that you don't know what this is about. Debt collectors are required to send you a letter within 5 days of first contact, notifying you of the alleged debt, and of your right to dispute and request validation of it. Failure to send that letter is another violation of FDCPA.
It is common for debt collectors also engaged in deceptive collection, collecting on unowed debts, or trying to collect from the wrong people, to use abuse and harassment to evade FDCPA validation and collect anyway. A number of debt collectors buy cheap old accounts, then try to collect them from any similarly named person they can find, using illegal, deceptive, or abusive tactics, essentially trying to con and extort them.
Such practices are illegal, violate FDCPA, and you can sue them for violations in your state court or federal district court. Courts can award you actual and statutory damages, plus attorney fees, if you win.