Vitamin Scam

ComplaintsScamsVita Power

Complaint

0
Sean
Country: United States
I informed my credit card company about the scam with vita power and had my charges dropped and had a new credit card # issued. That stopped any more charges. I never authorized Pro Active to sign me up for vitamins. This order was for my son who is away at college in another state and supposedely they shipped the vitamins to an address that he no longer resided at. They then mailed me 2 statements charging me with about $131.00 as they are unable to charge my credit card. I plan to take it up with the NYS Consumer Affairs and ignore the statements.

Comments

  • 0
    tj
    You are dealing with a "health product" cramming scam.

    Dispute unauthorized charges through your bank, and block the card number or close the account due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address.

    Do NOT waste your time trying to get your money back from any scam through the scammer.  Always immediately file a bank dispute, as that is usually the only way you will ever get your money back.  If you leave your account or card number active, you can expect additional monthly charges, probably around $58 to $150, until you get wise and shut it down.  The couple buck charge was just a teaser to get your account number, and a test that it was valid.

    The game they will play is to try to delay your bank dispute past the 60 day FRB Reg. E or FCBA dispute period, after which your bank will be unlikely to be able to get your money back.  To do this they will use various excuses, like "mailing an information packet" that never comes, "cancelling your membership" but they lose the "cancellation" so monthly charges continue, requiring you to get, and send in, a "refund request" that never has any effect, having to call a "refund number" that is ignored, or the cancellation "lost", etc...

    File fraud complaints with FTC, your state AG, and at www.ic3.gov
  • 0
    Leigh Ann
    I ordered proactive a couple months ago and tried their supplement pills. I ordered for only ONE month and called them to cancel so I only had enough for one month. they said that they would cancel it but now they sent me a bill for 32.94. this is ridiculous. Im not paying after I  called and cancelled!
  • 0
    Jaquie
    I agree with the other people who made comments/complaints.  This is certainly a scam.  A while back I ordered a piece of exercise equipment.  Then the boxes began to come; which I did not authorize.  I finally got a hold of someone the other day and told the woman I spoke with that I would like to return their product and asked them to discontinue sending it.  She told me I could return the box in route to my house, they would issue a credit once they received it back and cancel my account.  Obviously, that was not the answer I was looking for.  I am very disappointed and will be working to file an official complaint.  These people and companies should be stopped.

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