full track iplayer5 kambola alert kwaisen

ComplaintsCellphone ProvidersAirtel - pre paid

Complaint

0
zubair
Country: India
Itrack player kambola alert andd kwaisen are the  vas  activated on  my mobile without my  knowledge by airtel and I am charged 25 for iplayer 20 forr kwaisen andd 49 forr kambola alert. Airtel is robbing money without customer knowledge.called them several times still these services nott deactivated I want all the service deactivated ann refund my 94 rupees backk.amm having too big problem with airtel why doo they activate such rubbish without customer's knowledge

Comments

  • 0
    zubair
    I called airtel severall timess butt they are  not ready too refund.  Always I have this problem and the customer support agent was rude not ready too help inturn blaming me
  • 0
    airtel
    Namaste Zubair,

    This is to inform you that your concern listed on 14 Nov 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtel
    Namaste Zubair,

    This is to inform you that your concern listed 14 Nov. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence  .

    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards    
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd        
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    airtel
    Namaste Zubair,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence
        
    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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