Took my money
Complaint
Rose Bradt
Country: United States
This company is very underhanded, I signed up and paid for a free sample, paid 1.99, and 7.99 for these two samples. Two weeks later they charged my account 109.97, is this some sort of a joke? The cream isn't that good, I want my money back.
Comments
what is going on, I called they said can not refuned my $$$$$ and some policy already exprice, what kind the joke it was, this is the company how to make money??? I need my $$$ back, I return all the products to you....
Use a "free trial" for "shipping and handling" as an excuse to get your account information, then cram through monthly charges, supposedly for "automatic shipments" they claim you "agreed" to, based on obscured or hidden "terms".
These scams will claim you "could have cancelled", but they will do everything they can to make sure no one actually can cancel, like not clearly disclosing the terms, delaying the shipment of the "sample" until after the alleged "cancellation deadline", requiring the sample to be sent back to cancel, not answering the phone, hassling you if you do manage to get through, "losing" your cancellation, etc.
Nothing short of filing fraud disputes through your bank and shutting down the card or account number will stop the charges.
File fraud complaints with FTC, your state AG, the US Postal Inspector, and at www.ic3.gov
If you have a reaction to the product, file a complaint with FDA.