Complaint

0
sue
Country: United States
I started my direct tv. install was perfect, no problems, till I got my first bill. Auto bill pay? I don't remember signing up for that. Also amount way more than i wanted to pay. I got a bundle originally. When they say around 85 a month thats not for the whole bundle thats for their part of the bundle. Considering I had serious issues with century link's install and cancelled what i had wanted originally wanted in the first place i decided to cancel the tv also. 85 dollars for tv someone is nuts. Long story short called cancelled the bill pay and services. Recieved a bill today which told me two things 1- they had already debited for the orignal bill i ask for the bill pay not to do hince me asking for them to stop it and 2- i was being charged 438.05 for an early termination. I was under the impression from the first time i called that i was within the 15 day period for nc the state i live in to cancel services. When i called they were kind enough to tell me i would need to call my bank to keep them from charging more. Every time i tried to ask to speak to someone else it had to argued only to finally have someone tell me the only chance of getting help was to email from the website. So, long story short they are horrible. I am now doing the only thing i can think of now. I'm searching every site that i can post on. Already liked i hate direct tv on facebook. Also posted a status to all friends about how much they suck. I plan to spend my spare time listing my story on every website i can find. Maybe take my brand new dish outside and spray paint a nice red no sign across the logo so anyone passing might see my disgust. I also encouraged the rep on the phone to work for a better company lol I doubt they paid him enough to listen to me rant. I have never had such a hate for one company. I'm not a complainer, I don't write emails, I don't make it my mission to make a company lose customers for things they did to me. I'm 35 this is probably the first time i've ever felt so disgusted with a company.

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