They did not tell me anything

I called to ask about it that you said oh isThis is a Essential for home I ask How about my gift she say oh this is Nancy Teal I said yes I said I wanna know about my GIF she said 000 I don’t know about your gift I said then I wanna cancel miss you just don’t know that’s why all the business I’m sorry  I ever signed upShe didn’t even asked me my number my order number or anything she just hung up on me I need some I call me and explain this to me