Complaint

0
Val May
Country: United States
Saturday I received 11 calls from HSBC.8:13am,8:43am, 9:32am, 10:30am, 10:34am, 1:27pm, 1:38pm, 3:13pm, 5:19pm, 7:20pm, and 7:28pm.  Nine of those calls, there was no one on the phone when I answered.  The other 2 times, I explained that I didn't have any money at this time and I would pay what I could, when I could.  As I have been doing for the last few months (I have made payments at least every 30 days, although not for the full amount they say I owe). I have been trying through this hard time to pay something.  Even after speaking to them, they called an additional 5 times. This started again Sunday morning at 8:11am, 8:51am, 9:22am, and 10:06am. HSBC collections is not doing their job by "trying to collect a debt" when they don't speak to you when you answer the phone.  If they just call and never say a word....they're HARRASSING you!!  That is not, in any way, collecting on a debt. Perhaps someone can explain this!!


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