$39.95 UNAUTHORIZED charge on my bank account

ComplaintsHealth & Beautypeak life somnapure

Complaint

0
roxana wakefield
Country: United States
I ordered a FREE sample of your product, just pay shipping&handeling. I was then sent another bottle, without me ordering it. I proptly returned it, without opening it. When I received my bank statement, there was a charge of $39.95, which I DID NOT AUTHORIZE!!! I live on a fixed income and CAN NOT AFFORD this added expense!! You need to refund this amount IMMEDIATELY!! If you do not I will be forced to turn this matter over to the legal/fraud department with my bank!!! I suggest you make this right before I take this matter further!! I will allow you 10 days before legal action is taken.

Comments

  • 0
    Pat Smith
    Hello Roxana,

    We appreciate your feedback and apologize if there has been any confusion! We do offer a money-back guarantee. Please contact us at 1-877-869-3304 so that we can assist you.

    Thank you.

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