Call your bank immediately to notify them that the charge is fraudulent and to close that account number to prevent future fraudulent charges.
Follow up with a written dispute of the fraudulent charge sent to your bank. You must make sure they receive this written dispute within 60 days of the statement showing the fraudulent charge, so send it immediately, and send it certified, to the dispute address on the back of your bank statement.
Do NOT use debit or check cards. Cancel any you have. Use only credit cards at on-line or retail merchants, since it is less disruptive to cancel them after a security breach. Use checks only with rent, mortage, or utilities, etc. (companies that you know). Use ATM cards with PIN only at your bank's ATM machines.
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virginia normand
i have tried and tried tao get athis company to stop debitting my account for39.95 , i can not reach them thru the email address they have. i do have a phone 3 THAT I HAVE BEEN CALLING. 1-899-396-5695 A RECORDING SAYS BUSINESS HOURS ARE FROM 7 AM TO 5 PM MON.THRU FRI. I HOPE THIS HELPS SOMEONE
Comments
https://complaintwire.org/Complaint.aspx/CucSab85CQCHkAjKLpEiCg
Call your bank immediately to notify them that the charge is fraudulent and to close that account number to prevent future fraudulent charges.
Follow up with a written dispute of the fraudulent charge sent to your bank. You must make sure they receive this written dispute within 60 days of the statement showing the fraudulent charge, so send it immediately, and send it certified, to the dispute address on the back of your bank statement.
Do NOT use debit or check cards. Cancel any you have. Use only credit cards at on-line or retail merchants, since it is less disruptive to cancel them after a security breach. Use checks only with rent, mortage, or utilities, etc. (companies that you know). Use ATM cards with PIN only at your bank's ATM machines.