Need to unsubscribe picture messages

ComplaintsCellphone ProvidersAirTel

Complaint

0
Narendra Prasath
Country: India
Hi..
I did not subscribe to any picture mesaages and everyday i get 4 to 5 useless picture messages and the next moment Rs.2 is deducted. Everyday i am losing Rs.10 unnecessarily for useless picture messages.
Please reply to my mail on how to unsubcribe the facility in turn i'll give my mobile number.

Comments

  • 0
    Deeptha
    This is a valid complaint and Airtel is losing the customers hope for unnessarily taking mony from customers for the service which they dont require.
  • 0
    Airtel
    Dear Narendra Prasath,

    This is to inform you that your concern listed on 26 Aug. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    airtel
    Dear Narendra Prasath,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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