Unauthorised activation of Gyan services
Complaint
S.R.Subramanian
Country: India
I got an SMS from Airtel to day informing me that Airtel Gyan services is active on my Airtel mobile no.9900961312 and I am being charged Re.1 per day. I have never asked for activation of this service and I do not want this service. Kindly get this service deactivated and do not repeat such things in furure.
Comments
This is to inform you that your concern listed on 31 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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We would like to inform you that your concern listed 31 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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