Document not submitted by company person

Complaint

0
Mahavir prasad upadhyay kolasar
Country: India
Sir,
  i am mahaveer prasad upadhyay village kolasar dist.bikaner rajasthan.
  I have MNP my 2 sim Vodafone to airtel +919983061463, +91982833038 and dated is 18/02/2012 and submit all document the same day. But till now my document not submitted.i dont know where is my document.when i call to costumer care they told your document is not submitted. today date is 23/03/2012 my both sim's outgoing has been from last more than 20 days. Your executive TM says i will activate your service but nothing chang.I am suffering in a big problem.i am informing daily local airtel service provider person.he replies me daily that your number will activate today but still now problem is same.
I request you if my both number will not active within tomorrow Saturday,i will go consumer court.its my request and warning.
     Thanks for your service.
Mahavir prasad upadhyay
 +919983061463

Comments

  • 0
    airtel
    | 1 reply
    Dear Customer,

    This is to inform you that your concern listed on 23 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc

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    • 0
      Mahaveer Prasad Upadhyay replies to airtel
      Sir,
          I Know Your Person Lost My Document and id xerox so i submitted yesterday again on bikaner gogagate circle branch. Please as quickly activate my both numbers.
        Thanks
      mahaveer Prasad Upadhyay
      +919983061463
  • 0
    Mahaveer prasad Upadhyay
    Sir,
       Saturday i gave my id photocopy and passport photo again,my both sim hasbeen activate.thanks for your good service,now i want my last submitted id proof.
    In which condition is my proof,i need that.
  • 0
    Airtel
    Dear Mahavir Prasad Upadhyay,

    This is to inform you that your concern listed 23 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards    
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd        
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Mahaveer Prasad Upadhyay
    Sir,
        My Connection is Active but I have Submit My ID Proof and Document Second Time.Then Where Is My 1st Submitted Document. I Need That, Because That May be USE For Other Usage.
      So Just reply and Send to My Address That My ID Copy With My Photo.
            Thanks for Helping Us
  • 0
    Airtel
    Dear Mahavir Prasad Upadhyay,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Mahavir Prasad Upadhyay
    Dear sir,
       When My Number Was Not Activate,i mean Its Outgoing Problem Then I Asked About This to Customer Care They Told me Your Document Didn't Submitted So I Submit Again on March23 to Deshana Telecom Gogagate Circle (Airtel Counter Mr.Sanjay) and After I Wrote a Complain About This to you,I Think He Activated My Service.
      In My Local Village I Gave Him To My All Document. Mr.Ashok Mob.+919571771414
    He is Local Village Level Airtel Service Counter He Know That I Have Given My Document 2nd Time.
    Now My Problem Is I Want My Document Back Which I Have Submit on First Time.
    Thanks Regarding
    Mahavir Prasad Upadhyay
    +919080844110
  • 0
    Mahavir Prasad Upadhyay
    Sir,
      you can Contact me On Email Address mahav2008@rediffmail.com
    My Mobile Number Is +919080844110
    Its My Tamilnadu Contact Number.
    Thanks
  • 0
    Mahavir Prasad Upadhyay
    Sir,
      you can Contact me On Email Address mahav2008@rediffmail.com
    My Mobile Number Is +919080844110
    Its My Tamilnadu Contact Number.
    Thanks

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