Illegal Repossesion

ComplaintsBanksWells Fargo Dealer Services

Complaint

0
Jai
Country: United States
My husband financed a car through Wells Fargo in December 2010. Up until our move in October, we paid more than the minimum monthly payment. In the upheaval of moving, we missed two months' payments, and without warning, Wells Fargo repossessed our car. We paid the fees and got it back, and part of the process was proof of insurance, which we faxed to them with the rest of the paperwork. A couple months later we noticed our minimum balance was a lot higher than normal, and we called to find out why. Wells Fargo told us we had been put on their insurance plan. We told them to drop that immediately, put any money we had paid on this insurance plan towards our overall balance, and faxed them yet another copy of our insurance. A month later, they repossessed our car on the claim that we owed almost $1,000 for failing to pay insurance fees that were fraudulently added to our balance in the first place. Both repossessions were done in the dead of night (I leave for work at 4:30 in the morning and the car was already gone) with absolutely no warning or notice, or any cooperation afterwards. We are thoroughly disgusted by the filthy business practices in effect by Wells Fargo, as well as the complete lack of customer service.

Comments

  • 0
    DAVE THE PLUMBER
    I have had the same issue as above and had made a payment but yet the car was repoed. now the balkance to catch up is only 1100 and can pay it but can not get in contact with the reinstatment deparment to pay it. we are talking extreme hold times up to 60 minutes. the car is not worth the remaining balance and i see no reason to keep the car. the only people that will make any money on the whole ordeal is the lot where the car is being held at. 30 bucks a day its been there a week. these people are [***] stupid when we could have cleared this up the next day.
  • 0
    Chali Gelgelu
    I bough a car while I can't read and understand writen English lanugage. The Dealer let me sign me on the document that I didn't aware of it that the interst rate is 11.99. When I asked why the intersst rate is that high the dealer told me that my credit score was too low. I left the place called credit brueas to find out my credit score. I found out that it is 721 that is higher enough to lowr my interst rate to 5 or 6. When I complain the issue to Wells fargo delear servcice they told me the don't care. Then I sueing  the dealer for misrepresenting my document, and returning the car to the bank because I can't pay the loan amount with that interste rate. Finally what I found out is that both the delears and bank work together to ripoff the consumers in unappropriate ways. The case is reported to federal consumer protection service, MN general Athorny office in addition to court. I wonder when the citizen suffer of such organized groups to  of ripoff their consumer in appropertely. Any body Help help help help
  • 0
    Facts
    It's time to bring a full legal lawsuit against Wells Fargo for the returned part of our money atleast some of our money. Complainting is't solving our problems
  • 0
    denver colorado
    I  had tried to make them, and I mean I had to force them to come and pick up my vehicle. They still didnt want to do it. They took three months and still are charging extra money and did not up date my credit report. They kept calling me back trying to get me to keep the car. I need to see what i can do now.
  • 0
    sittingonthedock
    The repoed our boat when it was 62 day past due and took the effort to find it in a high and dry. I made the mistake of telling them when they calle di was looking fr a job and would make the payment in three days as I had sold some stock. Now its for sale on line five months later for less then I owe but they wont lt me take it back and catch up the loan. I have the money because im back to work. I m sorry they will let me pay off the entire balance and then I could have it back.
  • 0
    UnKnown
    Wells Fargo just repoed my car they say due to insurance smh! I never missed a payment and I have no idea why my car is!! They added their insurance which I already have my own. I'm so stressed and confused I don't know what to do! I have no clue where to get my car??
  • 0
    R.K.
    www.classadvocate.com/classaction.php?id=329

    Class Action Re: Wells Fargo Dealership.

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