terrible service by spending a huge money

hi
 
This is venkatesan from kolathur chennai.
as for i was using samsung window air conditioner .
it has got some faults and was not properly working now.
i called the customer services and complainted about the faults.
two persons were came for service and they did service and i spent
huge money for service. but within a week it was not working.
too bad performance.again i called customer services and complainted
about the service. but those peoples were not responding me properly.
and saying our persons will come for service.. but til no one has came.
i was calling often eventhough no response from customer service. wat shal i do.
kindly help me out.past one week i was calling but no responce.
if this situation exceeds i would surely take a severe action on customer service on samsung.do u think we are a fool to call u often.try to give a solution
for this problem. very terrible and irresponsible service from samsung.

information about my product details were below


 cal no.8wcA028
 model no. AwT8qBH
 set serial no. A028p2byc03226x

venkatesan.v
kolathur
chennai.


regards
venkat.