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Complaint

0
Steve Henry Wall
Country: United States
Took and ran customers card, was charged 3.5%. Did not get full deposit, got half after 4 days, the rest ,they claim will be deposited in 30 days. This is nothing but a scam. Ashton Kutcher is in on this company {saw it on news) so i guess we all have been punked by this clown! I will file complaint with attorney generals office. Right now owed 1000.00 and pissed off.

Comments

  • 0
    Synthese
    My money has been held for 30 days now.  I have used square up for small sales transactions ($500 or less). Thirty days ago we processed a transaction for $2880 of which they are holding roughly $800 because the transaction  was over $2,000 and I now know it is their policy to hold any amount above 2K.  What's worse is they began holding the full amount of smaller transactions posted after that one as if they were lumped into the amount over 2K. In total they are now holding over $1,100 of my money and I do not know when I will see it.  The intitial hold of roughly $800 was to be in the bank today.  It is not and THERE IS ABSOLUTELY NO WAY TO CONTACT THEM.  No phone center, no chat sessions; absolutely no way to talk to a live person.  I haven't even found a customer service email address; just a Q&A list where I found the hiterto unknown policy about holding any amount above 2K for 30-plus days.I am looking for other options for future transactions.  Any suggestions that will work with my smart phone?  I willnot use SquareUP going forward.  What thinking person would?

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