Never sent item ordered

ComplaintsClothing & JewelryHomebello

Complaint

0
Natalie
Country: United States
Ordered a necklace for a friends birthday which never came.  I have attempted to email this company several times with complaints to find out why the necklace ordered was not sent to me.  The order that I made for this purchase continues to say that the item is pending, online.  No one has contacted me as of yet to explain why this happened, and why I did not recieve the item that I purchased.  This company is terrible, and I will never order from HomeBello again.  RIPEOFF, SCAM ARTISTS

Comments

  • 0
    tj
    If they have charged your account or credit card, and haven't shipped, dispute the charge within 60 days of the statement date of the statement showing the disputed charge.  Your bank can reverse charges if you dispute timely, under FRB Reg. E or FCBA.  Do not let this dispute period run out, or your bank can't help you.
  • 0
    Josh Mani
    | 1 reply
    This is Josh from homebello. The necklace that Natalie ordered was discontinued and we had to cancel her order and sent her several emails but she had entered the wrong email address so never received any of our emails. Her credit card was never charged but she asked us to give her some money for damages because the item was discontinued. She is calling us a Rip off while she has been trying to Rip us off all this time.
    • 0
      Allspiced replies to Josh Mani
      You total lying parasitic piece of garbage.  Iranian piece of crap! Go back to your third world country thief! I understand Iran does not produce civilized, educated or normal people [***], so go back to your [***]. We Americans are civilized, are educated and don't make our living by stealing from people. Get the [***] out of my country you parasite!
  • 0
    Kathryn Healy
    I ordered an item the end of November 2011 that I was charged automatically.  It is March and I have never received my order.  I tried to call and only got an answering machine that did not sound professional.   Do not order from the company.
  • 0
    kimberly
    I just recently ordered something that stated it was discontinued and they charged me $166.99 and i still have not recieved my money back, this company is a scam do not order from them!!!!
  • 0
    Mandy
    I cant belieove this company. This website should be banned and all manufacturers/distributers should not provide their goods on this website!  I placed an order 4 weeks prior to an event i was attending, after 2 weeks i was getting worried.  I wrote to them 4 times online (as there is no other way) and finally recieved a response, saying they would send it in express delivery.  After a week i still didnt recieve the order, and then decided to check the tracking status... to my surprise it told me it was cancelled! Without my knowledge. So i sent an email again, see below (I was irate at this stage).  This continued, because I dedided to respond to the lovely message below.  It became personal and i finally advised the dimwit to stop what they were doing as it was becoming personal and not to contact me again.  I am taking this matter further. They havent seen the end of me!

    Their response to my enquiry:

    Your [***] order was [***] canceled because the [***] goods were on [***] back order. Call the [***] ombudsmon, whatever the [***] that is and tell them that we [***] up your [***] christening on [***] monday.

    My email to homebello after almost 6 attempts to get in touch with them (I was irate and had a good reason to write the below- thought it would get their attention and it did! ...

    Were is my fkn order?  I am now furious at your service! you have not given me any comfort or explanation to the status of my order.  And WTF is Josh?  He told me that I will recieve my goods via express service and still nothing!   I want this delivery now.  I have a christening on Sunday 2 Dec, that I am now going to giftless.  I want my money refunded.  Get back to me immediatley or I am calling the ombudsmon to get an anwer from you. I am very irate.  Mandy ( mandica@hotmail.com.au)
  • 0
    Carlos Arocho
    It is a disgrace to call homebello.com a company. This is a one man rip off operation selling second hand junk out of his one bedroom apartment who claims he has employees. LMFAO....................  Read my story at ripoff report.com and search homebello. Stay away from this Jerk !!!!!!!!!!!!!!!!!!!

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