DOESN'T WORK
Complaint
FERN KURTZ
Country: United States
I used my 15 day free supply plus some of the 90 capsules that I did not
order. Please cancel my automatic refill. I do not want any more. I am 80
years old. I guess I'm beyond help. I'm not asking for a refund but don't
send me anymore bottles unless I order them.
Thank you.
FERN KURTZ
order. Please cancel my automatic refill. I do not want any more. I am 80
years old. I guess I'm beyond help. I'm not asking for a refund but don't
send me anymore bottles unless I order them.
Thank you.
FERN KURTZ
Comments
If a company continues to charge you for unordered products after you have cancelled, you can dispute their unauthorized charges through your bank. If they are making unauthorized charges, you would also be wise to close the account or block the card number due to fraud to prevent additional fraudulent charges.
Such disputes would be under FRB Reg. E for checking accounts, and FCBA for credit cards, and you should make sure you have sent a written dispute or fraud affidavit to your bank's dispute address from your statement within 60 days of the statement date of the statement showing the disputed charges to invoke your federal dispute rights. Your bank can reverse fraudulent or unauthorized charges, if you dispute them timely.
Do not delay past the 60 day dispute window, even if you have received refund promises, or you may find you have no effective recourse should the refund not be forthcoming.