Complaint

0
Bartchi
Country: United States
Pros
Small Sleek Size, Quick Operation/ Menus Multiple Media, Data and Widget Options

Cons
Fragile, Easily Damaged: Screen, Earpiece, Hinges

Review
In the original commercial for the Razor, it is shown being dropped from a distance and landing on the narrow end; like an ice pick in ice.

I STRONGLY SUGGEST YOU DON'T USE YOUR RAZOR IN THIS MANNER. Form and Functionality do not meet with this phone. I am a big rugged personal trainer who need durability and dependability with all of my equipment. Simply put the Razor can't roll with the punches. I have given up on this phone after the four replacements has been sent to me from AT&T/Cingular.

Ladies if you keep your phone in your purse then this is the right phone for you. Gentlemen if you drop your phone more than 8 times a year don't bother. The cover of the phone may be metal but the hinges are made of plastic. If it drops on one of those hinges the phone is as good as garbage since the sharp plastic will cut right through the thin fiber optic band that connects the screen to the keypad. That will leave you with about a week's worth of use before the fiber optic band is severed leaving you with a phone that rings with no screen. The earpiece is small and covered in mesh. It's the perfect place for fluids to get trapped so you can't clean or dry it out.

There is nothing cute or functional about sending your phone in for repairs every 6 months to 12 months or spending hundreds of dollars for replacements and repairs.

Comments

  • 0
    Tara
    Too funny I read this today because I just spent ANOTHER day on the phone with my carrier about the same problem....my V3 Razor.  My problem is the battery that won't charge (or hold a charge, for that matter.....it's been the same since I got it), drops calls, powers off for no reason, etc, etc.  I'm just biding my time until June when I can upgrade.
  • 0
    PJ
    I got this phone. It drops calls. ALL THE TIME. I asked Verizon for a replacement. They sent me a USED phone covered in what looked like baby food. It was so filthy that I called them and had another phone sent out. That one was also used, and very filthy. I went to Best Buy and siad -look I paid bucks for this phone - can you help me. The manager VERY nicely said he would, and they gave me a new one. It still drops calls. It's a piece of junk. I can't upgrade for a year. They aren't being very helpful.

    By the way - I keep this phone in my purse and treat it like glass.

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