bill paid
Complaint
dontcare
Country: United States
your agent need help. you return a call and you passed around to every body giving you please hold 6or7 times and the last agent says he dont care if i pay this bill. then you put on a fake manager/lawyer and he hangs up on you. you want me to retrive the check and make out to you. money went to verizon. you also informed me you don't send out bills but one agent said one was sent feb 6th. never seen a bill from rpm. your agents are rude ,overbering,nasty also if they don't care if i pay this bill how does your company make money
Comments
Be aware that they have numerous complaints for harassing the wrong people, attempting to collect unowed debts, and evading consumers attempts to obtain validation.
Since this is a debt collector subject to FDCPA, you should have received a mailed notice of the alleged debt within 5 days of their first contact. Failure to send you that "g" notice is a violation of FDCPA, and you can sue them for it.
Deceptive, abusive, or harassing collection also violates FDCPA, and you can sue.
Falsely pretending to be an attorney, threatening to sue, or pretending they have sued, when they don't intend to sue, is also a violation.
Mail them a letter, via certifed mail for proof of mailing and receipt, notifying them that you dispute the alleged debt, and request that they obtain and send you validation from the original creditor, Verizon.
In addition, contact Verizon directly, to see if they even show any balance due under your name. If not, and this debt collector falsely claims you owe it and they "verified" it with Verizon, then they are engaged in deceptive collection and fraud.
If you have further problems, file complaints with FTC, your state Attorney General, and the Washington Attorney General.
You may also contact a consumer attorney, as many take these cases on contingency, since FDCPA allows courts to award actual and statutory damages plus attorney fees if you win. You might try www.naca.net to find an attorney in your state.