Money automatically deducted without my knowledge

Complaint

0
Rohit
Country: India
House of models offered by Airtel has been automatically activated from my number and Rs.35 has been charged for it.
I do not need this service and I want the money to be refunded.

Comments

  • 0
    airtel.Presence
    Dear Rohit,

    This is with reference to your post dated 10 March 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.presence@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.presence@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
  • 0
    airtel
    Dear Rohit,

    This is with reference to your post dated 10 March 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.presence@airtel.com

    Regards,
    Anil Sachdeva
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    airtel.presence@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd

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