Broken after 18 mos and Maytag will not honor.

ComplaintsAppliancesMaytag Centennial washer

Complaint

0
Edith Weeks
Country: United States
Do not  buy this machine - I've had it for 18 mos and the agitator does not work - from other posts appears to be a common problem that Maytag knows about but will not stand by. I called the customer service line and got no where- as it is over the 12 mo warranty. I WILL NOT BUY ANOTHER MAYTAG APPLIANCE again.

Comments

  • 0
    HeatherJ
    Our Maytag 3000 washer stopped working 14 months after we bought the washer. The repair man came out and said the gears were completely out along with the computer board. They told us to buy the extended warranty which we did. Then they told us they were refunding the money for the extended warranty because it wasn't cost effective for them to fix it. I called Maytag and they will do NOTHING about it. The only thing they offered us was to send us a new washer that we would have to pay for again and they would take off the year we had the other one, which would be $398 plus shipping of $175 that we would have to come up with for the new washer.That comes to more than the $550 we paid originally for it. Unbelievable. We called numerous times and Maytag will not honor their product. These washers are defective. No one should have to buy a new washer 14 months later.It is still sitting and is useless.I wish we would have seen the reviews on this. We will never buy another Maytag appliance because they do not stand behind their products.
  • 0
    travis from fl
    why dont they have a recall on these it not right that a person spend over 500.00 for washer and the dryer is the same way.  over 35 years ago maytag was good but now ?  POC the dryer went out first 500.00 wasted BOYCOT MAYTAG

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