Fraudulent sale of trailer; not new as ordered & non comforming
Complaint
Flogrown
Country: United States
Purchased a food concession trailer from Nationwide Concessions & Trailers, LLC in Dawsonville, GA. Owner stated his name was Leonard Lowman so therefore when I googled him I didn't find anything and there were no bad reviews on his Facebook page for Nationwide Concession & trailers, LLC. Since my nightmare began I learned the company owner is Larry "Leonard" Lowman and even though company was registered with the Secretary of State in GA in May of 2014, the business wasn't started until February of 2016, The agent who registered the business name Nationwide Concession & Trailers, LLC, with the secretary of State in GA, is not the name of the owner; upon researching this I found that same agent has also registered a business name of American Concession & Trailers, LLC in July 2015 in which I cannot see any info online that the business has gone active. When googling the name another company comes up, Advanced Concession Trailers in Dahlonega, GA (which is only 12 miles from Dawsonville, GA) and that business name is not showing up on the Secretary of State of GA's website as a registered business name. I cannot say they are connected but does come up when I google Larry Lowman. Larry (Leonards) wife states her name is Dana but don't know if that is correct either.
Company delivered to me (5 days late and delivered at almost midnight) an older toy hauler trailer which was converted to a BBQ porch smoker trailer (which we didn't realize until it was professionally inspected for damages/issues/repairs) and fraudulently claimed it is a new 2017 Eagle Cargo Trailer. The driver told us this happens every time he does a delivery that there are issues and they never get resolved with the owner. The driver jack knived the trailer in delivery which crushed the generator box & the trailer jack was never threaded up so it dragged on the highway the entire trip & was a b#@ch to get off.
I went with their company for the 5 year warranty, well guess what, I have no 5 year warranty with Eagle Cargo for the main part of the trailer as it is at least 5 years old already. And since they don't stay in business long enough then the 5 year warranty on their work won't help or be of any use since it is a Limited Liability company. They didn't provide a title and the photo of the title they emailed me doesn't match the VIN# on the trailer.
Roof leaks, nothing is sealed on the outside or inside panels, roof is rotting when I got it, didn't tell me the correct equipment to get so we could verify anything worked when it reached us, some equipment inside is used & not new, fire suppression system was inspected in 2012 and shows it needs to be reinspected November 2016, wiring was crimped so wont pass inspection, put a screen door instead of a solid door going from the main kitchen into the BBQ smoker porch (what a joke), no rear stabilizers, the list goes on & on of issues to the tune of about $15,000.00 in repairs.
We immediately requested our money back & get his trailer as promised when we could not be sure every thing worked on delivery. Leonard stated he would not refund & I would have to bring it from FL to GA for any repairs even though we just got it. I contacted him for three days and then I stopped payment on the balance as it was obvious they were not going to do anything to settle this & I had just been scammed & defrauded. At that point Leonard stated they would now come to FL for a few days with a crew of men & fix it on my property but I refused as I didn't pay for an older trailerthat needed repairs, but a new build not to mention I have a daughter whom I was not going to have a bunch of strange men around my house. After I called the sheriffs office & the sheriff spoke with Leonard/Larry or who ever is on the other end of the phone, they told the sheriff they would build me a new one but would not refund my money. I didn't trust them to do this & called him out on a bunch of his lies like, been in business for 14 years (business shows it started February 2016), stated he has built concession trailers for big names like Tropical Smoothie, Chick-Fil-A, Coldstone Creamery & others. If they did then it was under another name & it must have also been a fraudulent company as if you have 14 years experience then why would you change an established good standing name with a new one?
I hired an attorney whom Nationwide Concession stated they would build me a new one but once we submitted drawing and a contract there has been no more response. Nationwide stated they obtained an attorney a few weeks ago and will not provide the name or phone number of the attorney as promised and have not communicated any further to resolve this. I am losing revenue every day, have had alot of out of pockets expenses such as insuring this trailer while it is on my property, tarping it so no further damage occurs from the rotting roof, having to pay monthly merchant account even though I cannot do any sales, etc. Any advice out there? I just want my money back & they can take their trailer as promised. Right now I have at most maybe $20,000 worh of trailer & they have $20,000 of my money. Contact me at kymmorgan2012@gmail.com
Company delivered to me (5 days late and delivered at almost midnight) an older toy hauler trailer which was converted to a BBQ porch smoker trailer (which we didn't realize until it was professionally inspected for damages/issues/repairs) and fraudulently claimed it is a new 2017 Eagle Cargo Trailer. The driver told us this happens every time he does a delivery that there are issues and they never get resolved with the owner. The driver jack knived the trailer in delivery which crushed the generator box & the trailer jack was never threaded up so it dragged on the highway the entire trip & was a b#@ch to get off.
I went with their company for the 5 year warranty, well guess what, I have no 5 year warranty with Eagle Cargo for the main part of the trailer as it is at least 5 years old already. And since they don't stay in business long enough then the 5 year warranty on their work won't help or be of any use since it is a Limited Liability company. They didn't provide a title and the photo of the title they emailed me doesn't match the VIN# on the trailer.
Roof leaks, nothing is sealed on the outside or inside panels, roof is rotting when I got it, didn't tell me the correct equipment to get so we could verify anything worked when it reached us, some equipment inside is used & not new, fire suppression system was inspected in 2012 and shows it needs to be reinspected November 2016, wiring was crimped so wont pass inspection, put a screen door instead of a solid door going from the main kitchen into the BBQ smoker porch (what a joke), no rear stabilizers, the list goes on & on of issues to the tune of about $15,000.00 in repairs.
We immediately requested our money back & get his trailer as promised when we could not be sure every thing worked on delivery. Leonard stated he would not refund & I would have to bring it from FL to GA for any repairs even though we just got it. I contacted him for three days and then I stopped payment on the balance as it was obvious they were not going to do anything to settle this & I had just been scammed & defrauded. At that point Leonard stated they would now come to FL for a few days with a crew of men & fix it on my property but I refused as I didn't pay for an older trailerthat needed repairs, but a new build not to mention I have a daughter whom I was not going to have a bunch of strange men around my house. After I called the sheriffs office & the sheriff spoke with Leonard/Larry or who ever is on the other end of the phone, they told the sheriff they would build me a new one but would not refund my money. I didn't trust them to do this & called him out on a bunch of his lies like, been in business for 14 years (business shows it started February 2016), stated he has built concession trailers for big names like Tropical Smoothie, Chick-Fil-A, Coldstone Creamery & others. If they did then it was under another name & it must have also been a fraudulent company as if you have 14 years experience then why would you change an established good standing name with a new one?
I hired an attorney whom Nationwide Concession stated they would build me a new one but once we submitted drawing and a contract there has been no more response. Nationwide stated they obtained an attorney a few weeks ago and will not provide the name or phone number of the attorney as promised and have not communicated any further to resolve this. I am losing revenue every day, have had alot of out of pockets expenses such as insuring this trailer while it is on my property, tarping it so no further damage occurs from the rotting roof, having to pay monthly merchant account even though I cannot do any sales, etc. Any advice out there? I just want my money back & they can take their trailer as promised. Right now I have at most maybe $20,000 worh of trailer & they have $20,000 of my money. Contact me at kymmorgan2012@gmail.com
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