took money from my account
Complaint
JOVON C MOODY I
Country: United States
I ordered information about getting a government grant. All I received was two CD's and was charged $3.87. Then my account was charged $39.95. Then was another fee amounting too $59.95 for something called Dri Reg Net. Whatever you do don't get involved with it please. Still waiting on my money to be returned. They are scam artist !!!!!!!!!!!!!!!!!!!!!
Comments
Immediately contact your bank to dispute all unauthorized or fraudulent charges, and close the account to prevent future fraud. Follow up with your bank dispute by sending your dispute in writing to the dispute address on your statements, and make sure you send it so that your bank gets it in less than 60 days from the statement date showing the dispute, to preserve your FRB Reg. E or FCBA dispute rights.
I got in the same shoes like you yesterday trough a scheme put together under the 'umprella' of Google Profit Library. So I did not read the Terms of usage in advance, payd the $1.97 and when did not get any chance to print or did not get conformation by e-mail 'started thinking'. Then I googled the Google Profit Libraray faund about the tricks got back to the initial site, printed the terms and conditions and stated making the phone calls to cancell the subscribtions to the third parties
In my case I have been subscribed to:
3. RETURNS AND CANCELLATION POLICY - Google Start up Kit.
3.1 You may cancel Your subscription at any time by calling Customer Care at 1-800-440-4397 Monday through Friday 9:00 AM to 6:00 PM EST.
3.2 You may Cancel at anytime during the initial 5-day trial and receive a full refund of Your $1.97. Please call Customer Care at 1-800-440-4397 EST to make arrangement to receive Your refund.
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11.3 Offer Details: 14-Day Trial to DreamPro.Net
We have partnered with DreamPro Webhosting which gives you the ability to host your own online websites, instant domain name registration, online storage space, plus many more additional benefits. You also agree to the 14 day bonus trial to DreamPro Webhosting for $1.95. Should you fail to cancel your subscription within the 14-day trial, You will be billed $7.50 at the completion of the 14-day trial and each month thereafter. For questions or to cancel, please call our Customer Support team at 1-888-228-8815 M-F 9AM-8PM EST.
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1.TRIAL PERIOD AND BILLING - GrantLine Professional Membership Subscription
1.1 By submitting an order, You automatically receive a 10-day trial to the GrantLine Professional Membership Subscription . Your 10 day trial begins immediately upon completion of the order as everything is made available immediately digitally. Once the customer's trial is active you have 10 days to decide whether to accept Your Subscription. Prior to the expiration of the 10-day trial period, You may cancel Your subscription by calling toll-free at 877-317-0193 EST. Should You fail to cancel Your Subscription within the 10 day trial, You will be billed $39.95. Additionally, You will be billed $39.95 again 30 days from the beginning of your trial to renew Your monthly membership subscription and $39.95 every 30 days thereafter for Your monthly Subscription unless canceled by You.
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Trial Periods and Cancellation Policies - Home Base Advantage
You will also receive a 14-day trial To the Home Base Advantage kit upon completion of your order. You can cancel your subscriptions any time before your trial periods end you will not be charged.
The following will be billed to your credit card if you do not cancel within the given free trial period:
You will then be billed $34.95 monthly beginning 15 days after the sign up date for the program
You have the option to cancel this program at any time. To cancel your subscription for this product, you must phone our customer service department at 1 (866) 575-3991 MST.
I was able to speak with all the companies even thogh you have to have at least 15 minutes waiting.
So far I was not able to cancel the subscription to the GrantLine Professional Membership Subscription even though I was able to speak with e representatives two times. Their pint was that my data was not in their system yet.
As a mayor step i cancelled my credit card (requested issing a new one)
Good luck
Regards,
Armen
Google Start up Kit
DreamPro.Net
XM Brands
Grant Line
People Like This Should Be Shot!
As I have tried to call over & over this number 1-888-228-8815 in order to cancel my account with you like it states in your Terms and conditions and all I get is an answering machine telling me to call back during business hours in witch you seem to not have, I’m left with this as my only form of communication.
The cancellation from on your website only returns an Error Msg and tells me to call the number that know one answers. I would like a cancellation confirmation by email with in 24 hr if you please.
Thank You
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