awaiting a month past due refund still

Complaint

0
Annah
Country: United States
I order a free trial of a body detox and cancelled a few days after I recieved it. It tasted horrible and made me nautious. I called and cancelled and somehow my request never made it to the computer. I called after I found a charge on my card for almost $90 dollars. They promised a refund later that week which a month and a half later have yet to recieve. I have been on the phone numerous times with different people and can never get an answer. It is now just a few days from new years of 09 and after being promise a refund, on the 22, 23 and to the end of the week, now they say before the end of the month and then the same day someone told me not to expect it untill the 6th of January. They are very rude and I really wished I had done my research on them before I made the order. PLEASE BE CAREFULL the say they are based out of Davies, florida.

Comments

  • 0
    tj
    It should be no surprise if scammers are also liars.

    They are stringing you along until 60 days has passed from your statement showing their disputed charge, after which they know your bank won't help you recover it.

    Dispute this immediately with your bank as a FRAUDULENT CHARGE, and close your account to prevent future fraudulent charges.  Follow up with a WRITTEN DISPUTE to your bank, sent to the dispute address on your statement.  Make sure they receive it in less than 60 days from the statement date showing the disputed charge to preserve your FCBA rights.

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