FRAUD
Complaint
Smriti
Country: United States
I purchased a tour package worth $279.99 from jdreservations.com which included a 3 night stay in a hotel and 2
Disney Magic kingdom tickets for 1 day. The condition was that we have to attend their 90 minute presentation.
But when we reached at the hotel they charged me 19$ extra every night.The next day when I went to their office(Vacation
Village Parkway, 2901 Parkway Blvd, kissimmee, FL 34747) to attend their presentation, they asked me and my wife
whether we can speak English fluently. I could speak English fluently but my wife cannot speak English very
fluently, but she can understand and speak English quite okay. So they called some one over the phone sitting elsewhere whom they
claimed to be a JDReservations agent.The JDReservations agent told me that because my wife cannot speak English
very fluently so we don't qualify for the presentation and hence will not get the Magic Kingdom tickets. Believe me,
They never mentioned me that having the capability of speaking English fluently is mandatory when they took the
money from me when I purchased the ticket. At that time they behaved very good and when they were to give me the
tickets they showed their true color. I asked them why did they not tell me this when I purchased the tickets. They
said that they assume that who ever is staying in USA knows English fluently thats why they assumed that my wife
can speak English fluently.I asked her that can she send me a reply email stating that "because my wife cannot
speak English fluently so they are not giving the tickets". Then she said that she will not do that. I am very much
sure that she must have thought that if I had her reply email then I will have a proof that whatever reason/excuse
she is showing is completely baseless and that was not in the contract signed by me and I could have lodged a
complaint. I was very much embarrassed and insulted by them . They were very rude in their behavior. I would
suggest everyone that please don't buy anything from them. They are fraud.They will cheat you and take away your
hard earned money. Never never buy any package tour from them.
Disney Magic kingdom tickets for 1 day. The condition was that we have to attend their 90 minute presentation.
But when we reached at the hotel they charged me 19$ extra every night.The next day when I went to their office(Vacation
Village Parkway, 2901 Parkway Blvd, kissimmee, FL 34747) to attend their presentation, they asked me and my wife
whether we can speak English fluently. I could speak English fluently but my wife cannot speak English very
fluently, but she can understand and speak English quite okay. So they called some one over the phone sitting elsewhere whom they
claimed to be a JDReservations agent.The JDReservations agent told me that because my wife cannot speak English
very fluently so we don't qualify for the presentation and hence will not get the Magic Kingdom tickets. Believe me,
They never mentioned me that having the capability of speaking English fluently is mandatory when they took the
money from me when I purchased the ticket. At that time they behaved very good and when they were to give me the
tickets they showed their true color. I asked them why did they not tell me this when I purchased the tickets. They
said that they assume that who ever is staying in USA knows English fluently thats why they assumed that my wife
can speak English fluently.I asked her that can she send me a reply email stating that "because my wife cannot
speak English fluently so they are not giving the tickets". Then she said that she will not do that. I am very much
sure that she must have thought that if I had her reply email then I will have a proof that whatever reason/excuse
she is showing is completely baseless and that was not in the contract signed by me and I could have lodged a
complaint. I was very much embarrassed and insulted by them . They were very rude in their behavior. I would
suggest everyone that please don't buy anything from them. They are fraud.They will cheat you and take away your
hard earned money. Never never buy any package tour from them.
Post a new comment