Number Barred and recycled with valid reason
Complaint
AtithPatil
Country: India
My no is 9986860065
a customer of Airtel Bangalore,
i was with airtel postpaid previously, decided to migrate to prepaid on 22 june 2012
i completed all the procedure in airtel relationship center jayanagar 3rd block
and it was done working good
but all of sudden
on 10th july my number is barred and the reason is during tele-verification call i did not give them the correct details of me! THATS HIGHLY Impossible...
i call up Nodal office and explain the issue in detail and the number gets released,
now on 14july the same thing happens again i cannot tolerate this anymore
i need my number to be activated ASAP.
All this happens without a warning Call or sms...
i go to sleep, wake up and find my phone number barred!
i even visited the Airtel relationship centre of Jayanagar they say they don't have the authority to release my number...they cant help me !
thats a useless store y do u have it?
and this happened over the weekend so i cant get to talk to the Nodal office guys too... i had to spend a weekend without Contacting anyone ..... all this due to a stupid silly reason... thats my number from past 6 years u cant take it away from me just like that....
Regards,
Atith Patil
a customer of Airtel Bangalore,
i was with airtel postpaid previously, decided to migrate to prepaid on 22 june 2012
i completed all the procedure in airtel relationship center jayanagar 3rd block
and it was done working good
but all of sudden
on 10th july my number is barred and the reason is during tele-verification call i did not give them the correct details of me! THATS HIGHLY Impossible...
i call up Nodal office and explain the issue in detail and the number gets released,
now on 14july the same thing happens again i cannot tolerate this anymore
i need my number to be activated ASAP.
All this happens without a warning Call or sms...
i go to sleep, wake up and find my phone number barred!
i even visited the Airtel relationship centre of Jayanagar they say they don't have the authority to release my number...they cant help me !
thats a useless store y do u have it?
and this happened over the weekend so i cant get to talk to the Nodal office guys too... i had to spend a weekend without Contacting anyone ..... all this due to a stupid silly reason... thats my number from past 6 years u cant take it away from me just like that....
Regards,
Atith Patil
Comments
This is to inform you that your concern listed on 15 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 15 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33