OrthoPets.com too expensive, overcharged, rude

ComplaintsHome & GardenOrthoPets.com Denver, CO, Dog Knee Brace, Canine ACL CCL Crucial Ligament Brace, Custom Dog Brace

Complaint

0
randy
Country: United States
OrthoPets.com Denver, CO, Dog Knee Brace, Canine ACL CCL Crucial Ligament Brace, Custom Dog Knee Brace. OrthoPets.com will nickel and dime you for everything. OrthoPets charged $85 for the casting impression kit, while all the other dog brace manufacturers include it for Free when buying the dog knee brace or charge no more than $20 for the casting kit. OrthoPets has the most expensive custom knee brace compared to others. Very rude and hard to deal with. Not helpful at all.  Did not take the citibank veterinary health credit card or the veterinary health care credit card which was very inconvenient as that was the only two cards I had to pay for veterinary health care for my dog, since those health credit cards do not charge interest for 6 plus months so I could have paid off my dog knee brace. I asked if they could sign up for a health care credit card, so I could buy the canine acl knee brace and they refused. Recommend getting a dog knee brace from someone else that cares about your dog and is helpful.

Comments

  • 0
    Rachel
    | 2 replies
    I'm glad I read this.  I've been considering ordering one but there's many places to choose from.
    For people that were considering orthopets that read randy's comment, here's other places I've found that you can check out by searching for;

    CUSTOM
    Mutt Knee  <!~~~~ (the 3rd cheapest one of all)
    Canine Leg Splint
    Handicapped Pets
    Animal Ortho Care
    ACE Ortho Solutions
    Posh Dog Knee Brace

    NOT CUSTOM
    OrthoDog  <!~~~~ (the 2nd cheapest one of all)
    Ortocanis   <!~~~~ (the cheapest one of all)
    Wound Wear


    Hope this helps people looking for DOG KNEE/STIFLE BRACES.
    • 0
      Catspur2me replies to Rachel
      | 1 reply
      OMG I can not ever express my extreme gratitude to you for your post. My much loved but overweight Lab Harley was chasing the ball on Saturday, he loves that ball. Second only to his first love.... food. And I'm not sure exactly but about 1/2 hour later he was limping, and struggling to stand from sitting position took him to vet on Monday and was told he has partial acl tear and given surgeon info. Oh wait and some nsaid's he's walking okay just favors left rear leg some but still jumping on bed and sofa & running after dogs or birds in the yard so I've taken all beds down to just mattresses on the floor and removed sofa legs and I go with them to potty to make sure no extra excitement occurs I've been reading article after article about braces and YOURS  has been the most helpful. Thank you
      • 0
        dogmom replies to Catspur2me
        Did the brace help? My dog is in the same position

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