Dont go to Airtel

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Complaint

0
Mark Adolato
Country: United States
Airtel Customer Service is awful. I called them for Airtel Prepaid 4 times from US as my parents were stuck in London and balance on the card was zero. All 4 times I asked for prepaid section and was transfered to post paid department. The customer service people were not helpful and did not give information. Also they make me feel that i was some fool calling again and again. A request to talk to supervisor resulted in a hang up. Dont go to Airtel.

Comments

  • 0
    Dheeraj
    I have been charged 10Rs per day for the subscription of http://igfun.com which I want to deactivate.
  • 0
    airtel_presence
    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,


    Mohsin Khan
    Airtel Customer Service Team

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