NEVER GETTING COVERAGE
Complaint
Lavella Benton
Country: United States
P.S. I got the warranty service through US FIDELIS pay my monthly payment to MEPCO and when it's time to deal with a problem, deal with a company called CDWS, to get DENY SERVICES OVER $1,000. IT SEEMS! Too much going on, yes unless I'm reimbursed my $'s I am going to court! I've only been covered twice. They've found an excuse every time I've tried to get services done that was over $1000. I've been with the warranty since 12/88.
Comments
Absolute Auto Protection sold me a warranty for $2500 with a $160 down and 18 monthly payments with Consumer Direct Warranty (CDW). When I needed to use the coverage, they declined my claim saying I did not maintain my vehicle. All my records were up to date and sent to them with all the correct maintenance. My service agent at Folsom Ford here in CA said he has had nothing but problems with CDW, and said they were hard to work with and very rarely pay out. He said they only pay out it seems when the repair is under $200, so they can still continue to collect your money!
I had been making payments for 10 months, only had driven 5000 miles, had two oil changes and one regular maintenance service. Ford said this company is a scam and committing fraud.