Teeth Whitener
Complaint
stahlz
Country: United States
I had the exact same experience with a company called Denta Pearl .
I ordered a sample order and was to pay for shipping only , $4.99.
Month after month they kept billing me at $78.00 .
I was contacted by the bank's fraud department and told I was being defrauded .
I called the phone number that appeared on my credit card statements as per the bank's instructions and could never talk to anyone at the company no matter when I called .
The only message repeated over and over for hours , days , weeks and months was > "Thank you for calling Denta Pearl . Calls are being answered in the order they are received .
Kindly leave your number and you will be called back shortly."
Never received a call back and the credit card company kept chsrging me.
It was the only charge I ever made on that particular credit card but I had been using another card from the same bank for many years .
The other card was always current and used extensively .
They said they would stand behind me and they did .
The bank manager here said the same thing .
Very far behind me .
I closed down that card and they have called me constantly to pay the bill .
Now in the hands of their collection agency .
This tough old bird will hold steady and "NEVER" pay .
Sad to say happens to be one of America' largest banks .
I ordered a sample order and was to pay for shipping only , $4.99.
Month after month they kept billing me at $78.00 .
I was contacted by the bank's fraud department and told I was being defrauded .
I called the phone number that appeared on my credit card statements as per the bank's instructions and could never talk to anyone at the company no matter when I called .
The only message repeated over and over for hours , days , weeks and months was > "Thank you for calling Denta Pearl . Calls are being answered in the order they are received .
Kindly leave your number and you will be called back shortly."
Never received a call back and the credit card company kept chsrging me.
It was the only charge I ever made on that particular credit card but I had been using another card from the same bank for many years .
The other card was always current and used extensively .
They said they would stand behind me and they did .
The bank manager here said the same thing .
Very far behind me .
I closed down that card and they have called me constantly to pay the bill .
Now in the hands of their collection agency .
This tough old bird will hold steady and "NEVER" pay .
Sad to say happens to be one of America' largest banks .
Comments
There is no reliable way beyond shutting down access to your money to stop them from continuing to take it.
File fraud disputes with your bank, and have them block the card number or close the account due to fraud to prevent additional fraudulent charges. If you dispute within 60 days of the statement date of the statement showing the disputed charges, your bank can reverse them under FRB Reg. E or FCBA.
FTC recently shut down a similar group of scams run by Jesse Willms.
http://www.ftc.gov/os/caselist/1023012/index.shtm
File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov