Washer gone wrong
Complaint
JoAnn Kontur
Country: United States
Dear Maytag,
I have had this machine for 4 years, fixed 2x, and the clothes still don't come clean. The store repair man told me that I needed to use HE detergent (check), do small loads (check), make sure the to balance the load (check), and wash out the machine every month (check). A washing machine with this.many steps had better get my clothes clean while saving me money, right?? No, this is a piece of junk. The clothes come out with residue on them, my whites are now gray, and it takes 50 minutes to wash. Are you kidding me? The store would not take it back they just kept sending someone out to LOOK at it and give me more ADVICE. So now I stuck with a washer that doesn't wash my clothes. All this to replace a washer that I used for 22 years without a problem. This should be a crime. Customers deserve answers and a discount on a better washer. Next time I will not buy anything unless it has a 2 yr warranty. I am finished with companies that only give a 1 yr limited warranty
Tired of the BS,
JoAnn
Reply!
I have had this machine for 4 years, fixed 2x, and the clothes still don't come clean. The store repair man told me that I needed to use HE detergent (check), do small loads (check), make sure the to balance the load (check), and wash out the machine every month (check). A washing machine with this.many steps had better get my clothes clean while saving me money, right?? No, this is a piece of junk. The clothes come out with residue on them, my whites are now gray, and it takes 50 minutes to wash. Are you kidding me? The store would not take it back they just kept sending someone out to LOOK at it and give me more ADVICE. So now I stuck with a washer that doesn't wash my clothes. All this to replace a washer that I used for 22 years without a problem. This should be a crime. Customers deserve answers and a discount on a better washer. Next time I will not buy anything unless it has a 2 yr warranty. I am finished with companies that only give a 1 yr limited warranty
Tired of the BS,
JoAnn
Reply!
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