EXPLORE USA MBR $16.95 unauthorized charge

ComplaintsFinancesEXPLORE USA

Complaint

0
Ed
Country: United States
Unknown charge from WC *EXPLORE USA MBR $16.95 appeared on my credit card during the middle of the billing cycle. There was no phone number or address made available to the bank. I contacted the fraud department of the bank, who cancelled my charge card account. This appears to be a case of "hacking" into an on-line internet purchase.

Comments

  • 0
    tj
    It might be the same as these people:
    https://complaintwire.org/Complaint.aspx/ccP_dyzsTgBdZgjJmxCIkg
  • 0
    tj
    Another complaint, and a good reason to not have a Discover Card.

    http://www.complaints.com/2007/july/26/WC_Exp ... 2_ph_147719.htm
  • 0
    tj
    This complaint links WC Explore, and WC Value Plus.

    http://www.complaints.com/2006/august/27/WC_E ... UE_PLUS_477.htm

    Search BBB for "WC Value Plus":

    Name: wc*value plus membership services
    Phone: (888) 833-7279
    Address: P.O. Box 63129
    South Charleston, SC 29496
    Website: www.valueplusonline.com 
    Principal: Owner/ Manager
    Customer Contact: Owner/ Manager - (888) 833-7279
    File Open Date: October 2006
    TOB Classification: Coupon Book Promotions
    BBB Accreditation: This organization is not a BBB Accredited business.

    This BBB report appears to have limited info.  Earlier ones had their various other names.
  • 0
    tj
    Any clue what on-line site may have been their source of your account information?
  • 0
    mm
    I discovered a monthly charge that was coming out of my account for 16 dollars.  Initially my wife thought nothing of it because she thought I was subscribing to something, until she asked me about it.  she ended up calling the company and they claimed that I purchased a "coupon book" that was free for first 30 days then automatically charged me every month thereafter.  When asked about where this coupon book was because we don't have it, they were unable to come up with an answer.  solution: cancel account number at bank and report to fraud service.
  • 0
    dm
    These memberships are established when you 1)make a purchase over the phone from an infomercial, 2)cash a live check you recieved in the mail, 3)make a purchase online w/o reading the fine print or w/o unchecking the offer box, 4)signing up for a service like 'mystery services' or 'secret shoppers', 5)signing up to complete surveys or receive a 'free' sample or 6)loaning your information to someone and they do one of the above without your knowledge.

    Membership services does not keep track of the affiliate that offered the membership to you b/c that is not their company; Membership services can only provide information pertaining to the memberships they offer.

    You do not get an actual "coupon book", you get a letter with the membership's website and your membership number to access your benefits; it is sometimes mistaken for 'junk mail'.

    The membership benefits can only be accessed online and if you wish to cancel then you call the customer service phone number. If you call to cancel, then you are canceled and will not be billed in the future. If you request a refund, then you will show the refund on one of your following 2 statements depending on when your account generates (most callers mistake the refund for another charge).

    However, the companies telephone number is listed by the charge.

    And there is no "south charleston" in SC.
  • 0
    tulsa
    how do these charges appear on your bill??????? if you have never used the internet
  • 0
    Janet
    I too was scammed.  I am reporting it everywhere to warn other consumers to carefully check their bill.  I better get a refund.

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