no service additionally needed,but charged.mental torture

Complaint

0
s.p.k.goguldoss
Country: India
i am spkgoguldoss.my cell no.is 9894333699. i have never requested for any additional services.i am a prepaid customer. but i am debited with charges for airtel message alter service,which have been so many times made complaint to the customer care of airtel.but all were in vain.every time they register my compalint and reply that the service would be deactivated. but till to day it has not been done and mymoney has been taken without my knowledge andgiving me mental agony and financial loss.i request that no services i need and the money taken from me should be reimbursed for their negligence of service other wise i will have to seek the intervention of court to settle my issue.further action taken may kindly be intimated to me immediately

Comments

  • 0
    Airtel Presence
    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Vinay Chugh
    Airtel Customer Service Team
  • 0
    Airtel
    Dear s.p.k.goguldoss,

    I would like to inform you that your concern listed 11 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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