deducting balance

Hello sir,
        Sorry for troubling you but i am myself very troubled by your company people.Everyday they keep on cutting my balance for unnecessary reasons.
I contacted the airtel office people and they connected the call to customer care.After 4 days my problem was resolved.
Now again the problem has occurred on my other number and i tried contacting the customer care but the call is rejected by them.As its sunday i cant even go to airtel office.My number is 09897870630 and my name anshul kumar.I'm residing in dehradun.I'm seriously very troubled by the behaviour of your customer care.
I hope that you can help me out in this case.
thanking in your anticipation.
                                                         Yours faithfully,              
                                                         Anshul kumar,
                                                         09897870630
                                                         Dehradun.