Complaint

0
Margaret B. Wallace
Country: United States
I cancelled that software two years ago.  I do not have the virus protection, I do not use it > I have a new computer and have different software and virus protection, through the county.    I was charged on my JC Penney'sMastercard bill and I do not know how you got that account number.  You take it off my bill immediately.  I refuse to pay this.  I see many other companies are complaining also.

Comments

  • 0
    tj
    Immediately contact your bank to dispute fraudulent charges, and close your account or block your card number due to fraud, to prevent additional fraud.  Follow up with a WRITTEN DISPUTE or FRAUD AFFIDAVIT sent to your bank's dispute address from your statement, to document your timely dispute.  Mail your dispute certified, for proof of timely mailing.

    Your bank can reverse disputed charges if you dispute within 60 days of the statement date of the statement showing the disputed charge, under FRB Reg. E or FCBA.

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