Unsubscribe the bsnl hungama programe

ComplaintsInternet Providersbsnl hungama

Complaint

0
Velayudhan Pillai S
Country: India
I am not interested in this programe. Even at the time these programe providers contacted me over mobile i informed them about my uninterest. Still they activated the programe in my BB connection and charged me. I informed my local office about this (but only orally). I came to know that they are still charging me on this. So please take immediate step to unsubscribe me from bsnl hungama and also take steps to see that extra charges due to this programe do not appear in my telephone bills.

regards

Velayudhan Pillai S
Kamala Bhavan
East Fort, Mavelikara
Tele  0479-2301700

Comments

  • 0
    S. Velayudhan Pillai
    Please take immediate steps to unsubscribe me
  • 0
    N.Murali
    My landline number is 0452-2484675, and I am in the broadband Unlimited Combo Home scheme. In my bill for the period March 2013, I was billed a one-time charges of around Rs.150/-. I enquired the local exchange, and they said that it was because I had subscribed to Hangama Games On Demand, Movies On Demand and Music On Demand.

    They gave me toll-free number 1800 209 7010. They said that it had been cacelled. But, to my utter shock, in my bill for the month of April 2013, I was charged an amount of around Rs.350/-. I once again contacted the same number and enquired tha same. I was told that I should contact the BSNL exchange.

    When I contacted the exchange, I was asked to meet the Accounts Officer-6 at the BSNL Bibikulam office in person. I had to apply leave and travel around 17 Km from my home to reach the office. There, the officer not only cancelled my subscription for the Hangama scheme, but he discounted the unauthorizedly billed amount as well.

    But, then I came in for a rude shock, when in my bill for the month of May 2013, I was again charged an amont of Rs.89.55 in an unauthorized manner. I was told by the local telephone exchange that either I have to go in person to the Bibikulam office again or call the account officer 6 over the phone and get the discount again.

    In the first place, why did it happen to me again and again, and where is the end?
    Secondly, I shoul again apply for leave and travel 18 Km and back to get it rectified, and do I have all my leave reserved for this purpose alone, and will BSNL reimburse me the expernses incurred in travelling such a long distance again and again?
    What is the remedy? Should I immediately disconnect my service?

    Adding to all these, my phone is not functioning for the past 15 or so days, and even after repeated complaints, it is yet to be rectified. For all my Internet usage, I have been going to Cyber Cafes, an unnecessary expense of Rs. 30/- per hour. In case I disconnect my service, will I get a total exemption from any charges during the down time?

    I   am highly grieved at this haunting problem. Somebody save my soul.

    N.MURALI
  • 0
    Raghavendar R
    Even I expressed my disinterest but still, but they activated over my broadband connection. Please unsubscribe as soon as possible.
  • 0
    k.jayaseelan
    my landline number is 044-26851937. we are not interested in this programme. we have already send a compalint. but they still didn't unsubscribe the programme. so please kindly unsubscribe the bsnl hungama programme.
  • 0
    S.Nithiyanandam
    To the toll free number (18002097010) to which we have called for the HUNGAMA PLAN DEACTIVATION They are not at all responding and If once the call attend within a second they are disconnected. We don't know how the plan is activated and Monthly we are paying some amount for this plan and we are not at all using this "HUNGAMA PLAN". Then how can we deactivate the plan of HUNGAMA. So Please kindly DEACTIVATE THE HUNGAMA PLAN. LANDLINE NUMBER IS 0431-2551470
  • 0
    s.h.ingaldal. adv..
    ple.. unsubscribe the hungama pack sir
  • 0
    Nitu
    Sir placing your complaints and providing your name and numbers openly on internet will not solve your problems but highly increase it .
  • 0
    Ragesh Nakulan
    Sir,

    I'm a MTNL customer and I want to deactivate hungama plan subscription which is activated by mistake.  For deactivating when I call the toll free no-18002097010, they are not responding and disconnecting the call.

    Please deactive this service from our landline number 022-25813640

    Ragesh Nakulan
    Thane
    Maharashtra

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