Complaint

0
Delta
Country: Canada
I too got caught!!  Beware of a scream that says your computer is infected and it seems like you can’t do anything with it. The number you call is in India. I got nailed with over $200. In charges.

Comments

  • +1
    MJG
    How did you pay??  Call that business & file a fraudulent use claim.
  • 0
    nlb
    I wished I would have investigated.  I just got the notice and suckered for $398.00. I called the credit company to stop the charge, but the credit card company said they have to wait 24 hours and then I could cancel the transaction under "fraud."  So I guess I'll wait it out.  Fraud companies/people make me understand why so many people are off the grid.
  • 0
    infuriated
    Our computer screen turned bright orange with a !!Infected!! sign and to call "google" at a certain number.  Well, my husband.  $500 later he is at the bank right now talking to the fraud department.   DON'T BE GULLIBLE PEOPLE!!!!!
  • 0
    lmf
    They got me at a vulnerable time. I'm out $600! Impersonated themselves as Microsoft and that my firewalls were down and 417 sites had been to my computer.
  • 0
    Govind Das
    They stapped our computer and gave me a number to call to release it. They charged me $298 to restart my computer.
  • 0
    BR
    | 1 reply
    They got me too! They totally locked my computer with big red screen saying I was infected and to call a number.  While I was watching them in my computer I called Microsoft direct and they told me to shut them down immediately- that it was a scam. I have filed fraud charges with my bank and am reporting them to the police, I have filed report with FTC. I will go after them anyway I can! I looked into the BBB but it looks like the BBB just accepts Nexway's response- even though Nexway is complicit in the fraud. My experience was with Indians- BEWARE! If you get hit call MICROSOFT DIRECT- DO NOT call the number given with the message.
    • 0
      Shirley replies to BR
      What number did you use to call Microsoft?  I have been hit as well.  They are holding my computer ransom after I have already paid them $800.    The number that comes up in a box on my computer screen lists a number, but I am suspicious they may have planted the number because it is a number in India.
      Thanks.  Life was so much simpler before computers.

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