Scamming additional money that is not due to anyone

Complaint

0
Sunny Robin
Country: United States
I want to report Regional Yellow Pages Online for trying to scam us by telling us that our account is past due and they are turning it over to a collection agency trying to collect $499.99 after we have already paid $479.95 on 2/18/10.  We owe no more money and we want to stop being harrassed.  Their address is 1320 State Route 9, PMB-9477, Champlain, NY 12919-500, telephone number is 866-965-1730 (although NO ONE EVER ANSWERS because it is a SCAM), their email address is accounts@regionalpages.com.  Please report this to whatever agency needs to be contacted about this.
Thank for your help and consideration.

Comments

  • 0
    tj
    Regional Yellow Pages Online (and verious related names) was sued by FTC, which got a permanent injunction against them early in 2010.  They are also subject to several settlement agreements with state Attorneys General, in connection with similar fraudulent billing schemes.  You can find more information on them through the FTC website (look for litigation status), and in their BBB reports.

    Recent complaints indicate that they are still trying to collect on phony "debts" under that name, sometimes through a New Jersey debt collector, but that they may have also just changed names and moved to a new address to continue operation despite the injunction.

    They are actually located in the Montreal area, which is a center for may fraudulent cross border telemarketing scam operations.  That is why the address they gave you is a mail drop just over the border in Champlain NY.  That "mail forwarder" address is often used by Canadian fraudulent telemarketers.  BBB did a story a couple years ago on the large number of "box number" addresses in the small town of Champlain, much higher than expected based on the population, and the association with cross-border fraud.

    FTC and Canadian authorities crack down against cross border fraud every few years.  FTC sued this particular scammer, with the above resulting injunction, and another FTC lawsuit against a similar Montreal "business directory" scam is working its way through federal court.

    File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov

    If they continue to harass you, just notify them that the bill is fraudulent, and that you have filed fraud complaints with the authorities.

    If you are contacted by a fraudulent debt collector, file fraud complaints against them as well.  Include their state Attorney General in your complaints.  If you receive any fraudulent bill in the U.S. Mail, file mail fraud complaints with the U.S. Postal Inspector.

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