Defective
Complaint
John and Patricia Claxton
Country: United States
We have always bought cheap washer/dryer combo. The last set we got lasted us about 15 years. So we went out on a limb and spent extra money on a whirlpool duet washer/dryer combo. We have had nothing but problems. Our washer leaks water all over our wood floor. No, we didn't get the warranty because, no matter what happens with the washer/dryer the warranty doesn't cover that problem. We haven't had this set no more than 5 years. With what he paid for, this set should last US for longer than 5 years. The plastic covering over the power/start button has come off. We have had nothing but problems with the "boot" of the washer. There should NOT be this many problems with this expensive washer/dryer combo. I would NOT recommend whirlpool duet to ANYONE.
Comments
Hello John and Patricia Claxton. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your washer and dryer. If you would like us to look into this further, please provide your name, your address, and the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie.